Answers to what customers ask most. Don't see your question? Call or text (774) 291-0912
Yes. Frain Electric is owned and operated by a licensed Master Electrician, and we carry full insurance. That means our work complies with state and local regulations, and you are protected in the event of any unforeseen incident or damage during the job.
We do. Frain Electric is a family-owned team and we do not subcontract our electrical work out. The person who answers the phone is part of the same small team that turns up at your door.
Yes. We stand behind our work with warranties, and every job is backed by our satisfaction guarantee. Any parts and equipment we install also carry their own manufacturer warranties.
Yes. A single dead outlet, a switch that has stopped working, a fixture that needs hanging. Plenty of companies will not schedule work that small. We will, and it is often the start of a longer relationship with a customer.
Most service calls are scheduled the same day, and we answer the phone 24 hours a day for emergencies. If you have lost power, can smell burning, or can see sparking, call rather than filling in a form.
Visa, MasterCard, American Express, Discover, cash and check. For larger projects we also offer financing through Synchrony Bank.
Cut power to the affected area immediately and call a licensed electrician. Those signs usually point to a serious fault that carries real fire risk, and they are not something to monitor and see what happens.
A breaker that trips once after you have overloaded a circuit is normal. A breaker that trips repeatedly, feels warm, or will not reset is not. It is doing its job and warning you about a fault, usually an overloaded circuit, damaged wiring, or a failing appliance. Stop resetting it and call us.
For any major electrical work, including new installations, rewiring, panel upgrades, or a fault you cannot track down. DIY electrical work can be dangerous, and work that does not meet code can affect both safety and your insurance cover.
GFCI outlets in wet areas, updated wiring where it is needed, surge protection at the panel, and regular inspections. Avoid running everything through power strips and extension cords, and keep smoke and carbon monoxide detectors properly installed and tested.
We give you the price before any work begins, with no hidden fees. For most repairs we can give you a good idea on the phone once you describe what is happening. For larger jobs like a panel upgrade or a rewire, we will look at the property first, because the honest answer depends on what we find.
For most work beyond swapping a fixture, yes. Massachusetts requires permits and inspection for panel work, new circuits, rewiring, generators and pool wiring. The permit fee is a small part of the overall cost of a job, and we will talk you through what your project needs before we start.
It depends on the job. A straightforward repair is usually an hour or two. A panel upgrade is typically a full day, and your power will be off for part of it. A whole-house rewire runs considerably longer and is usually done in stages. We will tell you what to expect before we start.
Yes, through Synchrony Bank. It is designed for larger projects like panel upgrades, generators and rewires, and applying takes a few minutes.
It is a full examination of your wiring, outlets and circuit breaker panel. We recommend one for older properties, after significant renovations, or when you are buying or selling a home.
Every three to five years for most homes. More often if you are seeing flickering lights or frequent breaker trips, or if you have recently finished major renovations. Older homes benefit from more regular checks.
It might be. Homes over forty years old often have wiring that was designed for a fraction of today's electrical load, and aluminum branch wiring in particular is something insurers ask about. An inspection will tell you whether you are looking at a repair, a partial rewire, or nothing at all.
It is worth it. A standard home inspection covers the electrical system in general terms, but it will not open the panel or trace circuits. An electrical inspection tells you what you are actually taking on, and it is far cheaper to find out before you own it.
In most cases, yes. We break larger projects into stages and schedule the disruptive parts around your day. You will know in advance which areas we need access to and when the power will be off.
Yes, though residential service and repair is the core of what we do. On the commercial side we handle offices through to industrial facilities, and we schedule around your operating hours.
Yes. We install EV charging stations, smart home systems and security cameras, including the panel work that often needs to happen first.
We are based in Millville and cover the surrounding communities. If you are nearby and not sure whether we reach you, call and ask.
Call or text (774) 291-0912 or email brendan@frainelectric.com. Office hours are Monday to Friday, 9:00 am to 5:00 pm, with 24/7 emergency service available.